Table of Contents
Introduction
If you’re looking to sell or give away your Ring Doorbell, you’ll need to move ownership of the device to the new owner. Fortunately, this process is relatively simple and can be completed in just a few steps.
In this article, we’ll go over everything you need to know about how to move ownership of your Ring Doorbell, including the setup process, how to contact Ring support for help, and troubleshooting common issues that you may encounter.
We’ll also provide tips to help ensure a smooth transfer of ownership and answer some common questions about relinquishing ownership of a Ring Doorbell.
So, whether you’re selling your Ring Doorbell to a friend or giving it away to a family member, this guide will help you move ownership of your Ring Doorbell with ease.
Why Do You Need To Transfer The Ownership of A Ring Device?
Transferring Ring Doorbell ownership is essential when you’re selling or giving away your device.
When you transfer ownership, the new owner gains full access to the Ring Doorbell, including the ability to control the device and view recorded footage.
Additionally, transferring ownership ensures that the new owner can fully set up and customize the device to their preferences.
This includes connecting the Ring Doorbell to their WiFi network, setting up motion detection zones, and customizing alerts.
Not passing on ownership can cause issues for the new owner, including the inability to access important features and settings.
It can also create security concerns if the device is still connected to the original owner’s Ring account. By relinquishing ownership, you can ensure a smooth transition of ownership and peace of mind for both parties involved.
What You Need Before Transferring Ring Doorbell Ownership
Before handing over ownership of your Ring Doorbell, there are several things you need to ensure a smooth and successful transfer process. Here are some important things you should do beforehand:
Check compatibility:
Before transferring ownership of your Ring Doorbell, it’s important to confirm that the device is compatible with the new owner’s Wi-Fi network. Additionally, it’s recommended to verify whether the new owner’s phone or tablet is compatible with the Ring app. This can help avoid any potential compatibility issues that may arise during the transfer process.
Backup videos and data through the ring app:
Before handing over ownership, it is important to backup all your videos and data on the device. You can do this by downloading the videos and data onto your phone or computer.
Remove any personalized settings:
You should also make sure to remove any personalized settings you have set up on the device. This includes motion detection zones, custom alerts, and any other customized settings.
Check for outstanding payments:
Before going through the process of transferring, ensure that there are no outstanding payments or fees associated with the Ring Doorbell through any payment method previously used. This includes any subscription fees for the Ring Protect plan.
Ensuring you have completed all of these steps before changing ownership can help to prevent any issues or complications for both you and the new owner of the Ring Doorbell.
How To Transfer Ring Doorbell To New Owner Completely
Transferring Ring Doorbell ownership is a straightforward process that can be completed in just a few steps. Here is a step-by-step guide on how to transfer change owners:
Remove the Ring Doorbell from your Ring account:
The first step in transferring ownership of your Ring Doorbell is to remove it from your Ring account. To do this, open the Ring app and select device settings.
Then, choose the Ring Doorbell you want to transfer ownership of and tap on “Device Settings.”
Scroll down to the “General Settings” section and tap “Remove This Device.” Confirm that you want to remove the device from your account.
Make sure that you check your ring video doorbell for any red lights or errors before you take the first step, if there are any then you can fix them by using these easy ways to fix red lights in Ring Doorbell.
Factory Reset the Ring Doorbell:
After removing the Ring Doorbell from your Ring account using your mobile device, you need to hard reset the device to its factory settings.
First of all, turn off the doorbell. To do so, you can use the Ring app or turn off the ring doorbell without even using the app.
To do a hard reset after that, press and hold the orange button on the back of the device for 20 seconds.
This will erase all your personal data from the device, including your recorded videos and settings.
Set up the Ring Video Doorbell for the new owner:
Once the Ring Doorbell has been reset by the original owner, it is ready to be set up for the new owner.
The new owner will need to download the Ring app and create a new account. Then, they can set up the Ring Doorbell as if it were a new device, using the MAC ID found on the bottom of the Ring devices (can also be found on the Ring website).
Provide any additional information:
Depending on your specific situation, you may need to provide the new owner with additional information, such as your Protect plan details or any other relevant information about the Ring device.
If you want to transfer control of your Ring device to another person, follow this simple process. When transitioning ownership, be sure you’ve done all on your end to make the transition as easy and effective as possible.
Troubleshooting Tips
In case you encounter any issues while trying to transfer ownership of your Ring Doorbell, there are a few troubleshooting tips that you can follow.
To begin with, make sure that you’re using the up-to-date Ring app. If the device appears to be registered to another individual, follow the instructions provided in the Ring app to initiate the transfer process.
However, if you are unable to transfer ownership due to the unresponsiveness of the previous owner to remove the device from their account, you can always reach out to Ring support for further assistance. They may ask for some documentation to verify ownership before initiating the transfer process!
If you’re facing any technical glitches with your Ring Doorbell, try resetting the device by pressing and holding the setup button for 20 seconds. This will erase all data and settings from the device – allowing you to set it up as a new device on your account. If the issues persist even after resetting, feel free to contact Ring support for further assistance.
It’s noteworthy to mention here that transferring ownership of a Ring Doorbell requires cooperation from both the previous and new owners. The previous owner needs to remove the device from their account, and the new owner needs to set up the device on their own account. In case you’re unable to get in touch with the previous owner or they’re unresponsive, you may have to consider purchasing a new device.
Frequently Asked Questions – FAQs
Can I transfer Ring Doorbell ownership without the original owner’s Ring app?
No, you cannot transfer Ring Doorbell ownership without the original owner’s Ring app. The previous owner needs to remove the device from their Ring app to release ownership of the device.
What are some smart doorbells without subscriptions that I can consider?
There are many smart doorbells available on the market that do not require a subscription. Some popular options include the Nest Hello, Eufy Security Video Doorbell, Arlo Video Doorbell, and SimpliSafe Video Doorbell. Check out the Top 14 Smart Doorbells without Subscription for a comprehensive list and buying guide.
My Ring Doorbell is hardwired but not charging; what can I do?
If your Ring Doorbell is hardwired but not charging, there are several troubleshooting steps you can take. These include checking the wiring and connections, ensuring the power source works properly, and resetting the device.
What payment options are available when transferring Ring Doorbell ownership, and where can I find my current Ring account information?
Ring offers multiple payment methods, including credit cards and PayPal. Log in to the Ring app or visit the website to view your current account information. You can select the account section to access this information in the top left corner of the app or website.
If you have any issues with payment or need to update your payment details, you can contact Ring support via chat or phone for assistance. The process usually takes just a few minutes and can be completed with just a few clicks.
Additionally, if you have other Ring devices, such as a security camera, you can access these devices and settings through your Ring account.
Conclusion
Transferring the ownership of your Ring Doorbell to a new owner can be easy if you follow the steps outlined in this article.
By making sure you have all the necessary information and permissions beforehand, you can avoid any potential issues or delays. Remember to check the current Ring account information, select the right device settings, and follow the on-screen instructions carefully.
Contact Ring support for assistance if you encounter any problems during the transfer. With just a few minutes of your time, you can ensure a smooth and secure transfer of ownership, allowing the new owner to enjoy all the benefits of their new Ring Doorbell device.