How to Reset Wyze Plug- A Step-by-Step Guide

How to reset Wyze Smart plugs

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Wyze plugs are one of the most highly-rated devices you can use to convert any conventional appliance into a smart device. Smart plugs like these allow users to remotely control their devices and turn them on and off via their smartphones.

Any device you plug into the Wyze plug will become a smart device as it converts the power source into a smart outlet. Resultantly, you can control the plugged device via WiFi.

While the functionality of the Wyze plug cannot be denied, it can be equally frustrating to have the plug not connecting or working properly. In such a case, an otherwise convenient device can quickly turn into a nuisance.

This article offers helpful ways to troubleshoot your Wyze plug if it has connectivity problems. We also offer a useful guide on how to reset Wyze plug.

Why Reset Your Wyze Smart Plug?

A reset is generally intended to restore the device in question to its original settings. Doing so erases all settings, software or configurations, and user data from the device and restores the device to the state in which you purchased it.

A reset seems like a drastic step, but in certain instances, it becomes inevitable. The most common reason why one may opt for a reset is to troubleshoot the device. For instance, if you are having trouble connecting your Wyze plug and have exhausted all other options for trying to get it back in working order, you may want to apply a factory reset to the Wyze smart plug.

Since resetting the device will eliminate all forms of configurations, if software updates or changes were the reason for the problem in the first place, a reset would restore the Wyze plug to its original state and effectively remove the problem allowing you to use your Wyze plug the way it is intended to be.

Another reason why it may be necessary to reset the Wyze smart plug is if you are planning to sell or give it away. In this case, it is important to reset the Wyze smart plug so that all of your personal data is removed and new users cannot access your account information.

Alternatively, resetting your Wyze smart plug may be necessary if you are setting up a new WiFi network.

Things to Check Before Resetting the Wyze Smart Plug

As mentioned before, resetting any device is a drastic step and should be the last resort to get your device to work properly. Ideally, you should only apply a reset when you are certain there is no other alternative.

Hence, if you want to reset your Wyze smart plug as a means to troubleshoot, there are a few things you should try before to see if the problem is resolved.

Check your WiFi network connection

Problems with the WiFi connection are the most common reason for smart devices not working properly. Thus, you must first check the WiFi connection to see if it is in working order.

Is your Wyze plug blinking blue? Here is what you need to check.

If the plug displays a solid blue light, it indicates that the plug is powered, connected, and working properly. However, if the Wyze plug is blinking blue quickly, it implies that it is searching for a viable Bluetooth connection and is in pairing mode.

On the other hand, if the Wyze plug is blinking blue at a slow rate, it implies that the plug is trying to connect to the WiFi. Similarly, if the device is flashing red light, it indicates that it is plugged into a power source and is in charging mode.

If there is a problem with the WiFi router, restart it to see if the Wyze plug connection is restored. Apply a power cycle to the router to try and restore connectivity. To power cycle, unplug the WiFi router from the power source, or press the power button to cut off the power supply.

Wait for at least thirty seconds before turning the device back on after power cycling, and give it some time to restart and function once you turn it back on. Once connected, now connect the Wyze plug to the router and see if the problem is resolved.

If the Wyze device is located at some distance from the router, consider moving the plug closer for better connectivity.

Another important consideration is that if you use a dual band router, select the right band when setting up the Wyze plug. It is important to remember that the Wyze plug will only work on a frequency of 2.4GHz. So, if you have the option to connect to 2.4GHz or 5GHz, make sure to choose the former.

Restart the Wyze smart plug

The next simple hack is to restart the Wyze smart plug. If the Wyze plug is blinking blue, check the power source. If the device is shown offline on the Wyze app, there may be an issue with the power supply, and you may need to restart the plug.

Simply unplug the device from the power supply, and wait a few minutes before plugging it back in and restarting it.

You can use a multimeter to check if the power outlet is working properly or connect the Wyze plug to another outlet to ensure there are no power-related problems.

Update your Wyze App

Another reason why the Wyze smart plug may have stopped working suddenly is if the Wyze app on your mobile device is not up-to-date. If so, update the Wyze app with the most recent version from the Google Play store. Alternatively, you can uninstall and reinstall the Wyze app to see if the problem is resolved.

If there are no pending updates, you may also try removing the Wyze plug from the app and adding it to the app again.

If none of the above options help in restoring the Wyze smart plug, it is now time to reset the Wyze plug.

How to Reset Wyze Plug

If you have applied all the troubleshooting steps in the above section to solve the problem without any favorable outcome, you can perform a factory reset on Wyze smart plug. The setup process is fairly easy and can be completed in a few minutes. Here is how to perform a factory reset on the Wyze smart plug.

  • Firstly unplug the Wyze plug from its power outlet to disconnect it from WiFi and disengage any other devices linked to it.

  • Now connect the Wyze plug back to the power source.

  • Once the plug is reconnected, locate it’s off/on button, press and hold it down for at least ten seconds or until the status light begins to flash blue.

  • The series of these LED indicators reflect the onset of the factory resetting process. The light will blink twice if the process is successful.

  • Once the process is complete, open the Wyze App, as you will need to set up the Wyze plug again.

  • You will need to connect the plug to WiFi again and link it with other electronic devices it was previously connected to.

Set up Wyze Smart Plug after Factory Reset

Once you have reset your Wyze plug, the next step is to set the plug via the Wyze App. However, before doing so, you must ensure you have the latest version of the Wyze App. You must also ensure the plug and your mobile phone are connected to the same Wi-Fi network.

It is pertinent to note that the process would vary slightly for the different versions of Wyze plugs.

Set up Wyze Plug (2021 or later version)

If you have a 2021 or later version of the Wyze plug, here are the steps you must follow

  • Turn on WiFi and Bluetooth

  • Open the Wyze App on your mobile device and click home

  • You will see a + sign on the top left corner of the screen. Click to add a device

  • Now click on the category of power and lighting and select Wyze plug from the list

  • Now plug the Wyze device into the wall outlet and wait for the light to flash blue

  • Select Next on your Wyze App. You will be prompted to connect to the WiFi. Enter the WiFi password and press Next to put your plugin pairing mode

  • Once the pairing process is complete, hit Finish and enter your device’s name

Set up Wyze Plug (older version)

If you have an older version of the Wyze smart plugs, here are the steps you must follow

  • Open the Wyze App on your mobile device and click home

  • You will see a + sign on the top left corner of the screen. Click to add the device

  • Now click on the category of power and lighting and select Wyze plug from the list

  • At the bottom of the page, you will see the I got my plug before 2021 tab. Press it and plug the device into the wall outlet. Wait for the device’s status light to blink blue

  • Now select your WiFi and enter your password.

  • Tap on Next and select the plug’s WiFi.

  • Tap on Connect to complete the pairing process

  • Now enter your device’s name and hit Finish.


When should I reset my Wyze plug?

A factory reset is required if your Wyze plug is not connecting to the WiFi network, appears offline, or you want to connect it to a new network connection. You may also need to reset if you are giving away or selling your device.

How do I restore my Wyze plug’s connectivity?

To get your Wyze plug back online, do the following

  • Check the power connection,

  • Try power cycling

  • Check the WiFi connection

  • Factory reset the smart plug

What to do if the Wyze plug still does not work after a factory reset?

If factory resetting does not resolve the problem, you can contact Wyze customer support for further assistance.


Smart plugs like Wyze are very helpful in converting your home into a smart home. If you have grown accustomed to using your Wyze plug in your daily routine, you may have become too reliant on it. In such instances, having a malfunctioning plug can be quite inconvenient.

While a factory reset is not the first choice when troubleshooting the Wyze plug, it often becomes inevitable. Before applying a factory reset, you must check your WiFi and power source and restart the Wyze plug. Hopefully, that will resolve the problem. 

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